How Does ChatGPT Work? Understanding How Chatbots Work Can Benefit Business Owners in 2023

It can write you poems, memo letters, essays, obituaries, and more. But how does ChatGPT work?

If you are a business owner, it is exciting to see the developments that have occurred in the field of conversational computing AI over the past few years.

However, all business owners should have a good understanding of just how such technology works. Especially if they plan on implementing chatbots in their business operations. And certainly, if they already are.

Here is the best way to succinctly describe a chatbot like ChatGPT: It is a Large Language Model that operates with a transformer model neural network.

Huh?

Do not worry—we will make this all clear throughout this blog,

What Is a Large Language Model (LLM)?

A Large Language Model (LLM) is a conversational computing platform that was trained on huge amounts of text. ChatGPT, for instance, had two-thirds of the Internet’s publicly available written content as a part of its training data.

Large Language Models have many parameters, which basically assign weights of importance to data. This helps the conversational computing AI figure out what is most important when solving problems.

For instance, when you ask ChatGPT to “write a poem about the sea lions in the Atlantic Ocean”, the words “Atlantic Ocean” “poem” and “sea lion” will be assigned greater weights than “the” and “in”, because the former set of words is more relevant to the desired output.

To give you an idea of just how quickly the world of AI is moving, Large Language Models debuted in 2018.

Half a decade ago, they were not that impressive. Now, ChatGPT is widely known as the most memorable technological spectacle of the past couple of years.

ChatGPT is an LLM, and most chatbots hereafter will likely be LLMs.

LLMs, at heart, have a simple goal: Predict what words come next in the text of a certain language, such as English. This is why LLMs are so skilled at generating text because they have been trained to make accurate predictions about what words typically do, or should, follow other words.

That knowledge is gained both in the training phase and beyond, where it may encounter new sequences of text.

Neural Networks

A neural network is a very complex computer algorithm that has millions of nodes that analyze data inputs. LLMs are powered by neural networks.

Why so many nodes?

Well, think of them as individual interpreters of data. When common themes in the interpretations of data emerge across these many nodes, then the LLM gains a stronger understanding of the meaning of data.

And it is the meaning of data that influences what output the LLM will produce. For example, the output may very well be a poem about the sea lions in the Atlantic Ocean.

Transformer Model

A transformer model is a type of neural network that enables an LLM to analyze many different texts at the same time.

This makes it much easier for LLMs to field multiple different questions at the same time, and operate at a higher level of efficiency.

Key Takeaways for Business Owners

Perhaps the most important insight in chatbot literacy is that chatbots are, at the bottom, prediction platforms that are simply making predictions about what words ought to come after each other, and what words are related to each other.

This is what informs their answers to your prompts. It is not magic, just predictive technology.

Want to Use AI for Your Business? Let’s GO.

With ChatGPT, artificial intelligence finally had its “iPhone moment”.

Like smartphones, which were once a niche technology, AI is slowly becoming universally recognized as one of the most important and life-changing technologies of our era.

There are many business owners out there wondering how they can take advantage of AI. What they may not know is that plenty of businesses, including their competitors, are already using AI.

Right now, the technology is available to business owners. They just need to know where to look.

Guardian Owl Digital has a proven track record of working with businesses through its AI and machine learning initiative, GO AI.

GO AI, through a partnership with Findability Sciences, offers clients the services of AI platforms like IBM Watson that offer you automated marketing solutions.

This includes TouchUp, which will tell you how your customers will receive your creative marketing materials.

Predict+ offers up to 99% accurate predictions for important data such as customer churn rates or the prices of materials you order for your operations.

Persona modeling offers you key cognitive insights into your customer base, enabling you to improve your marketing and customer outreach efforts based on what your customers care about.

And that is just a few of the AI and machine learning solutions that we offer.

From finance to manufacturing to healthcare and beyond, any and every industry, and businesses of all sizes, can benefit from our affordable AI solutions.

So, what are you waiting for? GO AI today to grow your business.